(MED-104) Welcome to Medical Office Procedures & Administration

Medical Office Procedures & Administration introduces students to the daily operations, administrative responsibilities, and professional standards of modern healthcare facilities.Students will learn how to manage patient appointments, maintain accurate medical records, coordinate communications between patients and healthcare providers, organize administrative workflows, and apply confidentiality and patient privacy requirements.Emphasis is placed on professional conduct, administrative accuracy, patient-centered communication, problem-solving, and practical proficiency in the operation of a physician's office, outpatient clinic, or specialty medical practice.